Unified
Communications
A Modern Cloud-Based
Voice Solution
Unified
Communications
Elevate Communication with Advanced Hosted PBX and Call Center Solutions
Experience seamless communication with our Hosted PBX and Call Center Solutions, ensuring reliability for businesses while delivering top-notch experiences for customers and employees. Our Contact Center solution offers advanced features, including full customer history across all interactions, in a user-friendly interface.
Key Benefits
Improved Customer Experience: Skills-based routing improves agent effectiveness and customer interactions.
Efficient Communication Management: Streamlines multi-channel communication for timely, personalized service.
Insightful Analytics and Reporting: Real-time analytics empower quick, informed decision-making.
Seamless Integration with Third-party Platforms:
Streamlined integrations enhance operational efficiency and reduce data silos.
Get Power
Unified Communications
Experience seamless communication with our Hosted PBX and Call Center Solutions, ensuring reliability for businesses while delivering top-notch experiences for customers and employees. Our Contact Center solution offers advanced features, including full customer history across all interactions, in a user-friendly interface.
Key Benefits:
Improved Customer Experience: Skills-based routing improves agent effectiveness and customer interactions.
Efficient Communication Management: Streamlines multi-channel communication for timely, personalized service.
Insightful Analytics and Reporting: Real-time analytics empower quick, informed decision-making.
Seamless Integration with Third-party Platforms:
Streamlined integrations enhance operational efficiency and reduce data silos.
Complete PBX Softphone
Solution for Microsoft Teams
Microsoft Teams integrates chat, video meetings, and collaboration with Office 365. But for full PBX functionality within Teams, choose Teams Connector: a native softphone solution.
Teams Connector uses the native telephone functionality but requires a Microsoft Phones license. Are you a power user? This might be the right option for you.
Teams Valet Connector uses an additional app, but doesn’t require a paid Microsoft license. This option is ideal for low-volume users.
Benefits of Teams Connector
Reliability and Uptime: Our network provides real backup in different locations for seamless calling. Even if Teams is down, we ensure all your devices ring for uninterrupted calls.
Call Quality—QoS: Our voice network system in various locations ensures that calls sound great and remain uninterrupted.
Advanced PBX Features: Unlock the full PBX power with Teams integration: enjoy call queues, auto-attendants, call recording, voicemail transcription, call parking, and more, along with fax capabilities and PBX management.
Complete PBX Softphone
Solution for Microsoft Teams
Microsoft Teams integrates chat, video meetings, and collaboration with Office 365. But for full PBX functionality within Teams, choose Teams Connector: a native softphone solution.
Teams Connector uses the native telephone functionality but requires a Microsoft Phones license. Are you a power user? This might be the right option for you.
Teams Valet Connector uses an additional app, but doesn’t require a paid Microsoft license. This option is ideal for low-volume users.
Benefits of Teams Connector
Reliability and Uptime: Our network provides real backup in different locations for seamless calling. Even if Teams is down, we ensure all your devices ring for uninterrupted calls.
Call Quality—QoS: Our voice network system in various locations ensures that calls sound great and remain uninterrupted.
Advanced PBX Features: Unlock the full PBX power with Teams integration: enjoy call queues, auto-attendants, call recording, voicemail transcription, call parking, and more, along with fax capabilities and PBX management.
Stay Connected With Customers via SMS
Research indicates a 98% open rate for SMS marketing versus 20% for email, and a 19% click-through rate compared to email's 4%. For businesses seeking better customer engagement, our easy-to-use SMS platform is the solution.
A Real Estate Firm
Use keyword responders for property info and MLS data, send appointment reminders for open houses, and share new listings to engage prospects.
Button-
Automotive Dealer
Promote sales with keyword responders; improve service with reminders; send blasts to boost revenue.
Button -
Healthcare Provider
Send blasts for service availability; improve patient experience with appointment and prescription reminders; create drip campaigns for updates.
Button
UC Cloud Messaging
UCaaS leverages cloud power for instant, secure messaging, enhancing team communication and collaboration. Drive efficiency, speed, and intelligence in both on-site and remote settings, ideal for hybrid work.
Benefits of Cloud Messaging
Flexibility: Easily scale up or down based on business needs.
Cost-effectiveness: Reduce upfront hardware costs and maintenance expenses.
Accessibility: Access communication tools from anywhere with an internet connection.
Reliability:
Ensure high uptime and reliability through redundant infrastructure.
UC Cloud Messaging
Unified Communications as a service (UCaaS) harnesses the power of the cloud to deliver instant and secure cloud-based messaging, enhancing communication and collaboration for both on-site and remote teams. With UCaaS, your teams can work more efficiently, collaborate faster, and perform smarter, making it a leading solution for cloud-based messaging in hybrid work environments.
Benefits of Cloud Messaging
Flexibility: Easily scale up or down based on business needs.
Cost-effectiveness: Reduce upfront hardware costs and maintenance expenses.
Accessibility: Access communication tools from anywhere with an internet connection.
Reliability:
Ensure high uptime and reliability through redundant infrastructure.
©2024 All Rights Reserved | Terms Of Service | Privacy Policy | Accessibility Statement | Contact Sales | Support Center | PBX Portal Login